About these terms
These terms set out the rules for using the services of Jackthepot in the UK. We wrote them in plain language so that you know what we expect from you and what you can expect from us. Please read them before you create an account or place any stake.
By registering or continuing to use our site, you confirm that you have read and accepted these terms. If you do not agree with any part of them, you should stop using the site. We may update the wording from time to time, and the version shown on this page is the one that applies.
Gambling is for adults only. You must be at least 18 years old to open an account or play. We may ask you to confirm your age at any point, and we may close an account where this cannot be shown.
Your account and eligibility
Each person may hold one account only. The details you give us at registration must be accurate, complete and your own. You are responsible for keeping your password private and for everything that happens under your login.
If you suspect that someone else has used your account, tell us straight away through our support channels. We may suspend an account while we look into a security concern. You must not pass your account to anybody else or play on behalf of another person.
You may only play from a place where online gambling is lawful for you. It is your duty to check the rules that apply where you live. Our site is aimed at players in the UK, and we may restrict access from other places.
Using the site fairly
We expect all players to behave honestly and respectfully. Cheating, collusion and any attempt to exploit errors in software are not allowed. Automated tools, scripts and bots must not be used to play or to gather data from the site.
You must not use our services for any unlawful purpose, including money laundering. We may ask for proof of identity or of the source of funds where the law or our own checks require it. Refusing to provide this information may lead to restrictions on your account.
If we find a breach of these terms, we may void affected rounds, withhold related winnings, or close the account. Where we take such a step, we will explain our reasons as far as the law allows.
Summary of key points
| Topic | What it means for you |
|---|---|
| Minimum age | You must be 18+ to register and play. |
| Accounts | One account per person, with truthful details. |
| Security | Keep your login private and report any misuse quickly. |
| Fair play | No cheating, collusion, bots or abuse of errors. |
| Changes | We may update these terms and show the current version here. |
| Responsible play | Tools and guidance are on our responsible gambling page. |
Offers, bonuses and game rules
Any promotion we run comes with its own conditions, which are shown alongside the offer. Those conditions form part of these terms for as long as the offer is active. Read the details on our promotions page before you accept anything, and ask our support team if something is unclear.
Each game has its own rules, and these are available inside the game itself. If a game stops because of a technical fault, the outcome is decided by the game's records. Malfunctions void all pays and plays, as is usual across the industry.
Our wagering requirements page explains how playthrough conditions usually work, and our bonus types page describes the common kinds of offer. Both are guides to the category, so always check the terms of the specific offer you are using.
Privacy, complaints and changes
We handle personal data as described in our privacy policy and our cookie policy. Please read both so that you understand what we collect and why. You may ask us about your data at any time through our support channels.
If you are unhappy with any part of our service, contact our support team first and give as much detail as you can. We aim to look at every complaint fairly and to reply in a reasonable time. If we cannot settle the matter, we will tell you what other steps are open to you.
We may change these terms to reflect new rules, new features or feedback from players. Material changes will be flagged on the site. Carrying on after a change means you accept the updated wording.
